When You Receive Bad Service

What do you do?

Recently, I 'ahem' caved in and did a walk in for a pedicure and manicure. Heck, it was $30 and my feet have been killing me with the cracks and callouses from wearing sandals (its south Florida, we wear them 11 1/2 months a year).

I've not been to this particular place in YEARS (which now, maybe I remember why!) but it wasn't busy for a Saturday morning so I waited the 15 minutes.

Ummm...the fact that it wasn't BUSY on a Saturday morning should have alerted me.

3 employees working.

Me in the pedicure chair.

Water is HOT and I jerk my feet out. He (pedicure man) says it's ok, and goes to work on clipping the nails (ummm, what, no soak? Bummer). Then SHE (manicure lady) comes over and starts clipping my fingernails. Again (ummmm, what, no soak?).

Now they are both clipping the cuticles. Ow! Ow! OW!! I'm bleeding here folks. Seriously.

Pat pat pat. There there, all better.

I try to settle in to the massaging chair. Difficult to relax.

Light lotion. Light rub.

Huh? No massage? Really? Seriously? Come on. This is my NUMBER ONE reason for doing this. Really bummed now even after I tell them it's my FAVORITE part.

Smile. Pat. Pat. pat.

Color on, usher out of chair to drying station and told $30.

My one finger is still sensitive and I'm sure will produce a hangnail any day now.

My feet are still dry and peeling but now red on top of it.

I did give a tip only because I wanted the heck out of that place.

So. What would you do? Not that I can particularly send a letter to the owner as these places are owned and operated by the people themselves.

Send a letter to the state? For careless and injuring work? Sloppy workmanship? What?

I just can't believe I paid money for this. The only good thing is the color is pretty and now I feel the need to go find it at ULTA for my own stash (BEFORE the Year of Zero comes in).

Comments

  1. UnknownTuesday, November 08, 2011

    I am obviously not as nice as you because the hot water would have had me putting on my shoes and going out the door. Was there a language/communication problem? Because you didn't do or say anything at the time I think it it may be too late to complain to the state but there is no harm in completing an online complaint form. The next time you treat yourself to something be sure it isn't torture instead. Speak up so they can't take advantage of you and others.

    ReplyDelete

Post a Comment

Popular posts from this blog

Smelly Shoe Fix!

Image
Honestly, we have real good hygiene habits in my house, I can assure you of that! But, lets face it, living in paradise with 125% humidity can be a little trying sometimes ... my running shoes (which have NOT seen much running action for quite a while) get a little ripe smelling ... and oh man, you should smell the shoes that Hubby wears outside in the yard, patio, garage and boat that constantly get wet ... enough to suck the oxygen right out of your body ... whew! Then you have the Boy ... who works out pretty darn hard and doesn't always wear socks, nor does the Princess ... I mean, seriously, I've had to throw shoes away because you could smell them just sitting there. No one wants to be the person that people are wrinkling their nose at when they are walking by you! So when I saw the featured post for the Smelly Shoe Solution (and dang, I'm still trying to find the original post because I had no need to bookmark it, such a simple fix!) Yes. That's IT!
Read more

Non Toxic Mosquito Spray

Image
Let's face it, living in Paradise does have a few drawbacks with the #1 complaint being ... BUGS. Yeah, bugs.  Mostly mosquitoes that can just ruin an evening of relaxation on the patio ... those pesky little guys can really do a number on you quickly!  Heaven forbid if you are one of those who are very sensitive to the bites (the Boy), you will have welts in no time. So Hubby always decides to spray AFTER everyone starts swatting the air and scratching. We have to gather up our drinks and appetizers, go indoors and wait for 20 minutes or so for the toxic fog to flat away ... only to be swatting and scratching AGAIN in 30 minutes. After seeing THIS tip a few too many times, I figured, what the heck, $5 at Walmart is worth it to try, right? Guess what?  It seems to work!!!  I need to do a few more nights to say for certain but I say it's WAY better than that can of toxic stuff ... and cheaper to boot! You must use the ORIGINAL flavor, and yes, it nee
Read more

Rice Cooker - Hard Boiled Eggs

Image
One of the things I picked up at Costco was a new Rice Cooker. The one I have, well, I gave that to the Boy when he went away to college (so he could make his macaroni and cheese), not to mention, it was small as heck, like mini size! So, I figured, you know, Hubby likes to make rice occasionally. The Boy makes brown rice in the microwave every other day and leaves the bubbly residue behind for ME to find when I go to heat something up (I hate a dirty microwave, totally wigs me out and sends me running for the windex!) ... so I grabbed the rice cooker ($29.95), a 10 pound bag of organic brown rice and a 20 pound bag of Basmati rice. I'm asking myself now, a whole week later, what the hell am I going to do with 20 pounds of Basmati rice? Anyways. Then I was reading the recipe booklet that came along with the cooker. They had one recipe that said to add the eggs, unshelled, to the steamer basket.  Ok. That made me re-read it a few times. Unshelled? Did they mean out of the shell?
Read more